Privacy Policy

Last updated June 2025

Databowl Limited ("Databowl", "we", "us") respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Databowl collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, request a demo or sign up as a user.

This website is not intended for children and we do not knowingly collect data relating to children.

Controller

Databowl is the controller and responsible for your personal data. We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice.

Contact details

Data privacy manager: Ben Luong

Email address: ben@databowl.com

Postal address: Charlotte House, 500 Charlotte Road, Sheffield, England, S2 4ER.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.

  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, operating system and platform.

  • Usage Data includes information about how you use our website, products and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

3. How is your personal data collected?

We use different methods to collect data from and about you including through direct interactions, automated technologies or interactions, and third parties or publicly available sources.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform the contract we are about to enter into or have entered into with you, where it is necessary for our legitimate interests, or where we need to comply with a legal or regulatory obligation.

5. Disclosures of your personal data

We may have to share your personal data with internal third parties, external third parties, and specific third parties listed in section 4. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International transfers

Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

8. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, and to withdraw consent.

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